CDA Specialist/Auditor

Position Overview

The CDA (Commission Demand Authorization) Specialist/Auditor plays a crucial role in ensuring accurate and timely calculation, administration, and distribution of commissions to our Real Estate Agents. This position requires meticulous attention to detail, strong analytical skills, and proficiency in understanding Independent Contractor Agreements and complicated payment structures.

This multifaceted position is essential for ensuring adherence to industry regulations, company policies, and legal standards within our Transaction Management Department. In conclusion, the CDA Specialist/Auditor plays a central role in calculating and distributing CDA(s) to Real Estate Agents, conducting transaction audits, handling projects, monitoring daily reconciliations, and facilitating effective communication with both agents and internal teams.

Responsibilities Include

Commission Demand Authorizations (CDA)

• Utilize company-specific commission structures and formulas to accurately calculate commissions or incentives earned by sales representatives.
• Review ICAs Independent Contractor Agreements, to determine commission plans.
• Verify accuracy of calculations and resolve discrepancies as needed.
• Maintain comprehensive records of sales transactions, commissions, and incentives.
• Process commission-related paperwork, including commission agreements, adjustments, and disputes.
• Collaborate with sales managers or team leaders to ensure commission plans align with company goals and objectives.
• Serve as a primary point of contact for agents regarding commission inquiries and issues.
• Provide timely and accurate information to agents regarding commission calculations, policies, and procedures.
• Collaborate with other internal departments to address commission-related queries or concerns.
• Generate regular reports on commission payments, trends, and performance metrics.
• Ensure compliance with company policies, industry regulations, and legal requirements related to commission payments.
• Stay updated on changes in commission regulations and best practices, and make recommendations for process improvements as needed.

Auditing

• Thoroughly review and audit real estate transaction files according to our company's established policies and procedures to ensure the file’s accuracy, completeness, and compliance with industry regulations.
• Proficiency in auditing transaction files in multiple states including some of the following: CA, FL, TX, GA, CO, WA, & OR.
• Verify the accuracy of all documents, forms, contracts, and agreements within transaction files.
• Identify discrepancies, errors, and potential issues in transaction documentation and communicate them to the agents for resolution.
• Collaborate with agents, transaction coordinators, and team leads to address audit findings and ensure corrective actions are taken.
• Thoroughly educate agents about various forms and articulate the reasons behind the specific form requirements.
• Approve transaction files based on their completeness for the release of the CDA.
• Maintain a comprehensive understanding of real estate regulations, laws, and industry best practices to ensure audit compliance.
• Assist in developing and refining audit procedures and guidelines to improve overall transaction file quality and accuracy.
• Address problematic files and agents by escalating them to Manager for further guidance and resolution.

• Align with state-mandated document updates, engaging in reviews and collaborative discussions to enhance and update the transaction checklists.
• Creating and revising document checklists.
• Assist in or manage both short-term and long-term compliance-related projects, which includes brainstorming strategies to streamline processes or develop new ones.

Qualifications

• Previous experience working with CDA(s) (commission demand authorization).
• Two years minimum of previous experience in real estate transaction auditing, and/or transaction coordination. 
• Exceptional understanding of real estate transaction processes, contracts, and legal requirements.
• Strong problem-solving skills and the ability to make sound judgments based on findings.
• Extreme attention to detail and the ability to identify discrepancies and errors in documentation.
• Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Proficient in using the following software: SkySlope, DocuSign, & ZipForms.
• Experience with residential, residential leases and commercial transactions. 
• Strong communication skills, both written and verbal, with the ability to interact professionally with various stakeholders.
• Ability to work independently and collaboratively within a team environment.
• Knowledge of relevant real estate regulations, laws, and compliance standards.
• Proficiency in resourcefulness and problem-solving when faced with challenges.
• Professional demeanor and strong ethical standards.